Privacy Policy
This Privacy Policy explains how Siatex Promowear collects, uses and protects information when you contact us, request a quote or place an order. We are a promotional clothing manufacturer based in Dhaka, Bangladesh, supplying buyers in the USA, UK, Europe, Canada, Australia and the Middle East.
Information We Collect
We collect the information you give us when you send an inquiry, request a quote or work with us on an order: your name, company name, email address, phone number and the details of your inquiry. This can include tech packs, artwork, designs and specifications you send for sampling and production. Our website may also collect basic technical information through cookies, as described below.
How We Use Your Information
We use your information to reply to inquiries, prepare quotations and samples, produce and deliver your orders, and manage our business relationship with you. Your designs, artwork and tech packs are used only to manufacture your products. We do not sell your personal information or your designs to anyone.
Information Sharing
We share information only where it is needed to complete your order or meet legal requirements: for example with freight forwarders and customs brokers handling your shipment, or with testing laboratories you ask us to use. Anyone handling your information for us receives only what they need for that task.
Data Security
We protect business information with reasonable technical and organisational measures, including restricted access to order files and design materials inside our team. Your artwork and tech packs are treated as confidential and are never shown to other buyers.
Cookies
Our website uses cookies to keep the site working properly and to understand how visitors use it, so we can improve pages and content. You can control or delete cookies through your browser settings; the site’s core pages will continue to work without them.
Your Rights
You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. If you no longer wish to receive business emails from us, tell us and we will stop. We will respond to privacy requests within a reasonable time.
Changes to This Policy
We may update this policy when our practices or legal requirements change. The current version will always be published on this page, and significant changes will be reflected here before they take effect.
Contact Us
For any question about this policy or your information, write to us through our contact page or by email to sales@siatex.com. You can also read about the services this policy covers and the products we manufacture.